If an error message appeared, then there may be an issue with
the billing and/or shipping information entered. Check that the billing information you entered during checkout is an exact match to the information your credit card provider has on file. This information includes the cardholder’s
name as it appears on the card, billing address, credit card number, expiration
date, and CSV code. If any numbers are different, the order cannot be
processed. Be sure to correctly spell city names and avoid using abbreviations
unless that is how your information appears on your statement. Contact your financial institution if you need the exact
billing address associated with your credit or debit card.