Option 1: Changing Your Password While Logged
In
If you currently have access to your portal
and simply want to update your credentials for security reasons:
Click
on your Profile Picture or the user icon in the top-left corner.
Select Change
Password from the drop-down menu
Enter
your Current Password, then type and confirm your New Password.
Click Confirm.
Option 2: Resetting a Forgotten Password
If you cannot log in and need to regain
access:
- Go to
the Login Page of the Customer Portal
- Click
the Forgot Password? link located below the sign-in button.
- Enter
your registered email address.
- Check
your inbox for a Password Reset email. Check your Spam folder if you don't see it
within a few minutes.
- Click
the link provided in the email and follow the prompts to create a new,
secure password.
Password Requirements
To ensure your account remains secure, your
new password must meet the following criteria:
At
least 8 characters long.
Includes
at least one uppercase letter.
Includes
at least one number or special character (e.g., @, #, $).
Cannot
be one of your last 3 used passwords.
Need More Help?
If you are unable to access the email address
associated with your account or if the "Forgot Password" link isn't
working, please contact our
support
team directly for identity verification and manual reset assistance.